Most people know how to use a printer to print a word document once it’s set up, and most people know how to photocopy. But the multi-function devices on the market today can do so much more. Businesses that have rationalised print fleets to one or two multi-function devices do so on the basis of cost savings, reduced waste, reduced maintenance and many other sound investment decisions. But what often gets overlooked is the need to train staff on how they work or are they using the right machine for the right job?

Are staff still taking jobs to outsourced print shops, unaware that some high quality printing can be done in house? Are they clear on the cost differences? Do they know there are scanners built in the multi functional devices before going out to buy another one? Do they understand how to collate, double side print, and select colour vs. black and white?

Often the increased functionality and cost reductions can be wasted by poor usage. Upstream has first hand experience of this and spends a lot of time training staff to use devices in the right way as part of reducing the cost and waste of a businesses print environment.

Upstream’s customer data has revealed that businesses of all sizes that undertake to improve printing operations and streamline their printer fleets have achieved an average cost saving of 23 percent.